Privacy Policy

At Stars and Stripes Auto Spa, we respect your privacy and are committed to protecting the personal information you provide while using www.Starsandstripesautospa.com. This Privacy Policy explains how we collect, use, store, and protect your information. It applies only to information gathered through this website.

Information We Collect

We collect personal information only when you voluntarily provide it to us, such as by emailing us, placing an order, or signing up for one of our services.

The information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Shipping or billing address

  • Payment information (when applicable)

  • Any information you choose to provide through forms or direct communication

How We Use Your Information

The information you provide may be used to:

  • Respond to your questions or requests

  • Process purchases and membership subscriptions

  • Deliver products, gift cards, or services

  • Provide customer support

  • Send important account or service updates

  • Notify you about promotions, new services, or policy updates unless you choose to opt out

We only use your information for legitimate business purposes related to serving our customers.

Sharing Your Information

Stars and Stripes Auto Spa does not sell, trade, or rent your personal information to outside parties.

Your information may be shared only when necessary with trusted third-party service providers that help us operate our business, including payment processors, shipping providers, membership management systems, or SMS service providers. These companies are required to protect your information and use it only for the services they provide on our behalf.

We may also disclose information if required by law or when necessary to protect our legal rights.

SMS Privacy Policy

By choosing to receive text messages from Stars and Stripes Auto Spa, you agree to the collection and use of your information as described below.

Information We Collect

When you enroll in SMS communications, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Any information included in text message communications

How We Use SMS Information

Your information may be used to:

  • Provide membership updates

  • Deliver promotional offers

  • Respond to customer inquiries

  • Improve our communication services

  • Meet legal or regulatory requirements

SMS Information Sharing

We do not sell or share your mobile information with third parties for marketing purposes.

Information may be shared with trusted vendors who assist with text messaging services, membership management, or website operations. These providers are required to keep your information confidential.

Opting Out

You may stop receiving text messages at any time by replying STOP to any SMS message.

If you wish to begin receiving messages again, simply reply START.

Children's Privacy

Our website and SMS services are intended for users who are at least 18 years old. We do not knowingly collect personal information from anyone under the age of 18.

Your Privacy Rights

You have the right to contact us at any time to:

  • Request a copy of the personal information we maintain about you

  • Correct inaccurate information

  • Request deletion of your information, when permitted by law

  • Ask questions about how your information is used

  • Opt out of future marketing communications

Please contact us by emailing us at starsandstripesautospa@gmail.com

Data Security

We use industry-standard safeguards to help protect your personal information.

Sensitive information, including payment details, is transmitted using encrypted connections (HTTPS) and stored in secure systems. Access to personal information is limited to employees who require it to perform their job responsibilities, such as customer service or billing.

Although we take reasonable precautions to protect your information, no online transmission or storage method can guarantee absolute security.

Orders

When you place an order through our website, we collect the information necessary to process payment, fulfill your purchase, and contact you if there is an issue with your order.

This may include:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Payment information

This information is used solely for completing your purchase and providing customer service.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies are small files stored on your device that help us recognize returning visitors, remember preferences, and better understand how visitors use our website. This allows us to improve website functionality and enhance the overall user experience.

Cookies do not contain personally identifiable information unless you voluntarily provide it.

You may disable cookies through your browser settings, although doing so may affect certain website features.

Surveys and Promotions

From time to time, Stars and Stripes Auto Spa may offer customer surveys, contests, giveaways, or promotional events.

Participation is completely voluntary. Depending on the event, we may request information such as:

  • Name

  • Contact information

  • Mailing address

  • Age range

  • ZIP code

This information may be used to administer promotions, notify winners, award prizes, or improve our services.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this page regularly to stay informed about how we protect personal information.

Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Stars and Stripes Auto Spa, LLC

Email: Starsandstripesautospa@gmail.com